Whatsapp has functioned as a business messaging app for awhile now. Allowing customers to contact businesses about their products and services.
This feature has become increasingly popular and Whatsapp is quickly becoming a store counter for many businesses. Business Catalogs on Whatsapp have allowed customers to quickly see what’s available, but they now want to make the buying and selling process even easier.
Whatsapp carts will allow users to browse the catalog, select multiple items and send their order as one single message to the business. This will make it easier for businesses to keep track of order inquiries and requests.