Facebook is running a set of sessions for community managers. Do you think the number of conflicts is growing in Facebook groups it seems a lot more prevalent?
We all know how hard it can be moderating a community on Facebook. It seems this is where key board warriors come to do battle.
A simple comment can very quickly explode into world war 3. Although sometimes amusing to watch people with way too much time, not enough thought do battle with a war of words, these sorts of issues can cause larger issues within your community on Facebook.
If you head over to https://www.facebook.com/community/ there is every month until September a different workshop with speaks helping you deal with everything form hosting events to managing conflicts.
Worth a watch